Privacy Policy

Information we collect

When you submit a form on this website we collect the information you choose to provide, which may include your first and last name, phone number, email address, property address, property type, preferred contact method, preferred appointment date, and a description of your concern.

If you call or email us, we retain the contents of that communication and your contact details so we can respond and maintain a record of the request.

Cookies and analytics

This website may use cookies and similar technologies for basic site functionality and to understand how visitors use the site. Analytics tools, if enabled, collect aggregated information such as pages viewed, approximate location, referring website, browser type, and device type.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of this website function.

Third-party services

We use third-party providers to operate this website and our services — for example, web hosting, form delivery, analytics, and independent laboratories that analyze samples. These providers receive only the information necessary to perform their function.

Laboratory sample submissions are associated with the property and sample identifiers rather than being used for marketing purposes.

How we use information

To respond to inquiries and inspection requests; to schedule and perform inspections and testing; to prepare and deliver reports; to communicate about your appointment or results; to maintain business records; and to improve this website.

We do not sell your personal information.

How we protect information

We use reasonable administrative and technical measures intended to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data retention

We retain inquiry records, inspection reports, and laboratory results for as long as needed to provide services, maintain business and accounting records, and address any questions that arise later about a property we assessed.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you. Some information may be retained where we have a legitimate business or record-keeping reason to keep it. To make a request, contact us using the details on our contact page.

Children

This website is intended for adults and is not directed to children.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Contact us

Questions about this policy can be sent through the contact page on this website. Our published contact details are listed in the site footer.